Localized Customer Case Study
A North American light vehicle aftermarket wholesaler partnered with us in 2024. Before switching to Newbase steering couplings, they sourced generic parts. Their monthly steering-related warranty returns hit 11.2%, and average product service life only reached 220,000 vehicle kilometers. After adopting our Coupling and Fork and universal joint assembly to match their Steering Column Assembly product line, their monthly return rate dropped to 3.1%, a 72% reduction. The average service life extended to 480,000 km. The client also cut their annual after-sales labor cost by 44%, as fewer vehicles came back for steering play repairs. They now place repeat bulk orders every 60 days and expanded the product range to cover more Electric Power Steering Column model applications.
FAQ
Q1: Can this steering coupling work with my existing Intermediate Steering Shaft and Automotive steering gear? A: Our fork and universal joint coupling supports custom fork dimension…